Job Title

Operations Shift Manager

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Job Description

Duties & Responsibilities

  • All transport operations during a shift.
  • Despatching the fleet according to schedule, including drivers and the correct size vehicles.
  • Coordinating changes whenever necessary e.g. absentee drivers, vehicle break-downs and when changes are made to the despatch schedule to accommodate additional and split loads.
  • Ensuring the fleet returns according to schedule.
  • Managing the monitoring clerks in the office to follow up on problem stores, escalating problems to the Operations Manager where necessary.
  • Reporting all queries from stores on handover of shift or following up on problems from the previous shift.
  • Managing the Shift Operations Supervisors, Yard Supervisors and Shunters according to the despatch schedule and report any problems with loading to the Operations Manager.
  • Reporting break-downs and initiating the relevant service to resolve these.
  • Control all registers in the office – key controls, Toll cards and attendance registers.
  • Staff discipline and all related procedures where necessary.


Desired Experience & Qualification

  • The minimum requirement is Grade 12. Studying towards a Logistics/Transport Qualification will be an advantage.
  • Knowledge of managing transport within a logistics environment is essential.
  • Knowledge of MS Word, Excel and email is essential.
  • Must be available to work any shift and have own reliable transport.